{"id":4644,"date":"2015-03-11T15:04:49","date_gmt":"2015-03-11T19:04:49","guid":{"rendered":"https:\/\/www.indexwebmarketing.com\/?page_id=4644"},"modified":"2020-09-25T10:55:54","modified_gmt":"2020-09-25T14:55:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.indexwebmarketing.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\r\n<h1 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Web marketing quotes: frequently asked questions<\/span><\/h1>\r\n<p><span style=\"font-weight: 400;\">Looking for a <\/span><b>web marketing quote<\/b><span style=\"font-weight: 400;\">? You will find all the answers relating to our agency below.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">What services do you offer?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Here is a quick list of services our agency offers in web marketing. Please contact us for any information and get a quote in 24h.<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/seo\/\"><span style=\"font-weight: 400;\">Search engine optimization (SEO)<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/website-optimization\/\"><span style=\"font-weight: 400;\">Website optimization (SEO)<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/google-adwords-advertising\/\"><span style=\"font-weight: 400;\">Google AdWords<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/facebook-ads-montreal\/\"><span style=\"font-weight: 400;\">Facebook Ads<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/website-design\/\"><span style=\"font-weight: 400;\">Building websites, with or without a CMS<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/mobile-website-design\/\"><span style=\"font-weight: 400;\">Mobile website design<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/social-media\/\"><span style=\"font-weight: 400;\">Social media strategies<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/services\/web-marketing-training\/\"><span style=\"font-weight: 400;\">Web marketing training<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.indexwebmarketing.com\/en\/products\/intranet-sites\/\"><span style=\"font-weight: 400;\">Intranet<\/span><\/a><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">Are there hidden fees involved in the contract?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">No, all costs associated with our services will be specified in the contract. Upon completion of a needs analysis in web marketing, we submit a <\/span><span style=\"font-weight: 400;\">free quote to the client for the requested services in 24h. The client then has the time to study the proposed contract and to take a fully informed decision to employ our servic<\/span><span style=\"font-weight: 400;\">es or not. The contract also stipulates that the client will always be informed beforehand in the event of additional fees.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">Do you accept payment by credit card?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Yes, we accept payment by Visa, MasterCard, and American Express.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">What other methods of payment do you accept?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">We accept payment by Stripe and Interac transfer.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">Do you have a price list posted on your website?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">No, we do not post a list of prices on our website.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">The reason is that each client has particular needs and a particular budget. Clearly, one price list cannot apply to every one of our clients.<\/span><span style=\"font-weight: 400;\"> C<\/span><a href=\"https:\/\/www.indexwebmarketing.com\/en\/contact-us\/\"><span style=\"font-weight: 400;\">ontact us<\/span><\/a><span style=\"font-weight: 400;\"> by phone or email to state your web marketing project. We submit a fre<\/span><span style=\"font-weight: 400;\">e quote f<\/span><span style=\"font-weight: 400;\">or the requested services in 24h.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">Do you bill by the hour?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">No, depending on the contract we generally prefer to charge per project. That is, we propose a fixed price for each project.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">Do you offer technical support?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Yes, we offer technical support during our opening hours. That is, from 9 a.m. to 6 p.m., Monday through Friday.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">Do you offer guarantees on your web marketing services?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Yes, for SEO:<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">In the case of client dissatisfaction, if none of the client\u2019s keywords is positioned on the first page of search engine rankings at the end of 6 months, the SEO service will be free of charge until one of the client\u2019s keywords does appear on the first page of a search engine ranking. However, the maximum period for a free SEO service is 6 months.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">What is the Client Intranet?<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Because our clients are also our partners in carrying out the mandate entrusted to us, the Client Intranet is one of our web marketing services. The Client Intranet is an online source, protected by a password, for the tools and materials necessary for the management of the project. The Client Intranet also includes a link to the Customer Support Portal, a tool for tracking requests for support. Depending on your intranet needs, contact us for a free quote. Our team will be happy to answer you within 24 hours.<\/span><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Web marketing quotes: frequently asked questions Looking for a web marketing quote? You will find all the answers relating to our agency below. What services do you offer? Here is a quick list of services our agency offers in web marketing. Please contact us for any information and get a quote in 24h. Search engine [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4644","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Web Marketing Quote | Frequently Asked Questions | Index Agency<\/title>\n<meta name=\"description\" content=\"Get a free quote for your web marketing project in 24h and find all the answers to your questions!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.indexwebmarketing.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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