OpenAI’s launch of ChatGPT search is finally here. Could this finally be the end of Google’s monopoly on Search?
By Jeremy Easterbrook; Founder of Index, 15+ years in Digital Marketing & AI evangelist
Here’s where I think Search is moving and who is expected to win :
Before we jump on Generative Search, Google’s Traditional Search model was already under siege: Google was recently perceived as an antitrust with Google, Chrome, Android; lawmakers are keen on breaking its monopoly.
For me, the days of Google’s absolute information source were already numbered :
As Generative Search became a feature offering from competitors (META, Perplexity, OpenAI), Google acknowledges it faces a growing threat. Google launched Search Generative Experiences (SGEs) in May 2023. SGE results appears at “Position 0” as Featured snippets, special boxes that appear at the top of search results, offering quick, concise answers to user queries. We are already seeing these results in Google – research shows up to 87% depending on the queries !
The future of Google’s Search Generative Experiences (SGEs) remains uncertain, as the company continues to refine and improve its Gemini model. While Google is racing to keep up with evolving AI search trends, this shift still underscores a critical moment for marketers and businesses.
On the other hand, there is a need to recognize a counterpoint: digital professionals often overestimate AI adoption because it already dominates our daily lifes. This perspective creates a “digital bubble,” overlooking the reality that many older and younger demographics harbor a deep-seated distrust of AI technologies. It’s important to understand how your core persona is using Generative Search at all.
Nevertheless, if your strategies remain Google-centric and your agency is not actively adapting to these changes, there is a serious risk of falling behind. The implications for organic and paid listings demand careful consideration and proactive strategy shifts, which I will elaborate on further.
The advent of Generational Search, especially from a serious play like OpenAI, calls for a reflection of our Search Engine Optimization (SEO) strategies.
While Google has the whole web at their fingertips,Open AI they do not have the capacity to crawl the entire Web periodically. Search GPT thus consumes Bing’s Search Results (Microsoft) to power their results. This puts a unique spotlight on Bing now.
Key considerations for your SEO strategy:
In the future we may need to look at which articles make the most sense. So if you have blog articles around restaurants to go to, etc., they could be in danger of losing traffic but it’s not going to replace a query of someone looking for fresh content.
While I put the emphasis on Bing’s growing importance, the odd thing is that Microsoft recently announced they were pulling back on a lot of features to simplify search results : https://www.seroundtable.com/microsoft-unshipped-27-bing-features-38232.html . Let’s now discuss the impact on Search Engine Marketing advertising.
Historically, pay-per-click (PPC) advertising has been a cornerstone of digital marketing. However, with the rise of Generative search, Search Engine Marketing (SEM) ads will undergo substantial changes.
Key considerations for your PPC strategy:
Bing is emerging as a rising competitor in the digital marketing and search landscape. Backed by Microsoft’s strategic investment in OpenAI, Bing benefits from the integration of OpenAI’s advancements and is expected to continue leveraging fresh data, which positions it as a formidable player in generative search technology.
Google remains the 800-pounds Gorilla, receiving 82 billion monthly hits compared to OpenAI’s ChatGPT, which draws 3.2 billion visits per month according to SimilarWeb data. Despite the growing competition from OpenAI, Perplexity AI, Apple Siri, and others, Google’s vast lead, proven track record, and unmatched resources allow it to maintain its supremacy in search, making it a difficult contender to dethrone.
In conclusion, the digital marketing landscape is changing rapidly. Prepare for a new era of search that’s driven by AI responses interactions.
Since 2015, I have highlighted the immense potential of deep learning in marketing, and now we are witnessing its impact on search technologies. However, the future of Generative Search Engines (GSEs) remains unpredictable; their form and function could evolve significantly over the next six months..
One significant challenge to achieving human-level AI interactions lies in the unresolved issue of symbolic representation within AI models. While this remains a complex problem with no current solution, a breakthrough is around the corner. This could dramatically change Search even more.
In the meantime, your SEO strategy’s focus should remain quality content. Your SEM should become more diversified.
*Other Search Engines marketshare
**Interested to learn more about Symbolic AI? listen to this clip about PhD Yoshua Bengio, one of the 4 “godfathers” I had the pleasure of listening live many times